Assistant for the operational management (m/f/d)
Do you already have experience on the island or would you like to get to know this special environment?
Rickmers Hotelbetriebs GmbH and Helgoland Kulinarik GmbH on the island of Helgoland are looking for a motivated Assistant to the Operational Management (m/f/d) to support the Operational Management with commitment and professionalism. If you would like to take on responsibility and work in a unique environment, we look forward to receiving your application.
We offer:
- Above-standard pay and attractive benefits (e.g. 50% discount on food and drinks, special conditions for family members, gym membership)
- Electronic recording of working hours
- Promotion and development opportunities
- Housing options and support in finding accommodation
- Personights hotel cooperation
Your tasks:
- Optimization of work processes: analysis and continuous improvement of processes in all areas of the two companies in cooperation with the operational management and the department heads.
- Administrative tasks: Booking and processing reservations using the Protel hotel system, creating offers for events in the restaurants, maintaining master data in the Matrix Neo POS system and working closely with other departments.
- Activities and offers: Advising guests on daily activities in the hotel and on the island as well as tourist offers to increase guest satisfaction
- Ensuring quality standards: Monitoring and compliance with service, hygiene and operational standards as well as continuous quality improvement.
- Active cooperation: Vacation replacement of the housekeeper, restaurant and event service, supporting both receptions as needed
- Preparation of monthly inventories
Your profile:
- Completed training in the hotel industry or a comparable qualification
- Professional experience in the Rooms Division or F & B area
- Friendly and professional demeanor and strong guest orientation
- Knowledge of hotel software and cash register software, preferably in dealing with Protel or similar systems
- Ability to work in a team and organizational talent as well as a structured way of working
- Language skills: German and English
Contact:
On Heligoland, you can enjoy short commutes of no more than five minutes on foot - without cars and traffic jams. If you love a challenge at work and peace and quiet in your free time, then the island of Heligoland is the right place for you - apply today.
Please send us your application documents - also by e-mail as a PDF - to bewerbung@rickmers-helgoland.com
You can find information about us on the Website.
For an initial confidential contact, please contact Ms. Paola Meyer on 040/2320523-53.
Please note our data protection information under the following link: https://www.rickmers-helgoland.com/datenschutz/
About us:
Rickmers-Helgoland looks back on over 500 years of history in seafaring, fishing, trade and hospitality. Today we are a leading tourism company in the hotel, catering and tour operator sectors.