AIDA Kundencenter GmbH

Apprenticeship as a dialog marketing clerk (m/f/d) - Service Center

AIDA Customer Center
Active since: 09.03.2023

Embark on a course to success with us

Inspired people for the best vacation in the world! At the AIDA Customer Center, we advise our guests and sell trips to dream destinations on almost every continent.

We are looking for you as an apprentice in the field of dialog marketing (m/f/d) to start your apprenticeship in summer 2023.

Apprenticeship in dialog marketing (m/f/d) at the AIDA Customer Center

Your previous ports of call

  • Enjoy communicating
  • Enjoy organizing
  • A good secondary school certificate or high school diploma
  • Interested in tourism and the world

Your chartered goal

With us, you will learn how to 

  • advise and inspire our customers in a service and sales-oriented manner
  • and handle all incoming customer concerns, including reservations, complaints and travel comments.
  • coordinating and processing all incoming customer concerns, including reservations, complaints and travel reservations
  • developing ideas and ways to increase customer loyalty
  • together with us
  • taking care of tasks in departments such as accounting, control, HR & development and quality t


Our journey together:

  • flat hierarchies
  • 13 monthly salary
  • 26 days of vacation, for example on one of our great ships
  • varied areas of operation - insight into the AIDA world (land & board)
  • the chance for a career in MV's largest company

Go on a great journey with us! We look forward to receiving your application documents, which you can submit as an online application on our career portal 

Maria Koch

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Maria Koch
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AIDA Kundencenter GmbH

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