espresso House was founded in Sweden in 1996 and is the leading coffee house chain in Scandinavia with over 500 coffee shops, 7,000 passionate baristas and around 130,000 guests per day. Espresso House has set itself the goal of offering its guests a special experience: from high-quality specialty coffee and barista craftsmanship to a cozy atmosphere. Since expanding to Germany in 2018, Espresso House has continued its growth in Europe.
Your tasks
As a Coffee Shop Manager, you are responsible for the fortunes of your store and take responsibility for your team
As a team member with a leadership function, you take care of your team’s needs, motivate and lead them and always set a good example at work
You provide new employees with comprehensive training, introduce them to our coffee culture and continuously train all employees according to their knowledge and wishes
You organize, coordinate and control the processes in service and food production to ensure that our guests always have a great guest experience
You are responsible for the duty roster of your store, monitor compliance with important key figures using operational controlling tools and take care of cash register accounting and payment transactions
Cost-conscious purchasing, ordering and recording inventories are also part of your diverse range of tasks
Your qualifications
You are friendly, committed and enjoy teamwork
You are just as enthusiastic about the world of coffee as we are
You have completed vocational training in the hospitality industry or acquired a comparable qualification and have several years of professional experience in the catering or retail sector
You have team spirit, empathy and good interpersonal skills, but can also assert yourself and make clear announcements when necessary
You are solution-oriented and creative, have a hands-on mentality and are flexible
Benefits
An exciting challenge with an international employer with a good working atmosphere, practiced corporate values, flat hierarchies and direct, honest communication
An open-minded and friendly support office in Hamburg city center with a team of dedicated, helpful colleagues who are always at your side and provide you with the best possible support
A permanent and future-proof job with exciting development opportunities
A fair and performance-related salary
Flexible working, company pension scheme, 50% employee discount on our product range, corporate benefits and much more.