AIDA Cruises

Digital Guest Experience Specialist (m/f/d)

Hamburg, Rostock
Other, Product Management
Full-time
Active since: 26.06.2025

Find your #PlaceToWe with AIDA

Welcome to AIDA – the company where team spirit is truly lived. Join our international AIDA family and work for one of the best-known and most innovative cruise companies in the world. To protect the beauty of the oceans and the earth, we are pioneers in sustainable cruising. Discover your #PlaceToWe with us.

We are looking for you at the earliest possible date at
our company headquarters in Rostock or at our Hamburg location.

Digital Guest Experience Specialist (m/f/d)

Your previous course

  • Studies or
    Training in the field of media, information or communication technology
  • Several years of professional experience
    in a technical profession or, ideally, in the field of on-board communication / IT
    on board an AIDA ship
  • Very good
    German and English language skills as well as proficiency with MS Office 356
  • Experience in
    IT troubleshooting (software and hardware)
  • Software knowledge
    (DAM, on-board portal, CMS Typo 3 and xControl, Adobe, Scala, Exterity)
  • Operational
    Sense of responsibility and a goal- and solution-oriented way of thinking and acting
  • Strong communication skills,
    Ability to work in a team and flexibility

Your destination

  • Securing the digital systems
    Systems and supporting users in the guest commerce area on board the ships
    Ships
  • Training and
    Supporting employees in the area of on-board communication in handling and
    Troubleshooting of the systems used, including writing and maintaining the
    Manuals
  • Definition of
    Requirements for process and system development for all digital channels and systems from the
    Systems from the area of responsibility on board
  • Collaboration on
    digital projects and support during commissioning and shipyard visits
  • Coordination of
    Software updates and licenses in collaboration with IT

Contact us

Go on a great journey with us! We look forward to receiving your application documents, which you can submit as an online application on our career portal www.aida.de/careers.

Mrs
Susanne Schulz
Human Resources Management
susanne.schulz@aida.de

Additional job locations
Hamburg, Rostock
Entry date
No specification
Contract tye
unlimited
Salary
No specification
Contact
Susanne Schulz
Manager Talent Selection
Employer Info
AIDA Cruises

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