#be_a_triSTAR
YOU are the key to our success. Your personality, your ideas and your skills count with us. We value you as a whole person and offer you the opportunity to make full use of your strengths.
Become part of our team at the Hampton by Hilton Berlin City East Side Gallery from 01.04.2025 and apply as
Central Group Reservation Staff (STARS)*
You are happy to take on these tasks:
- Receive and process reservation, group and meeting requests
- Supporting the entire booking process, including complaints processing and taking into account the franchise partner’s bonus systems
- Creating, processing and filing all reservation correspondence
- Reservation control
- Telephone support for customers
- Options management
- Internal communication with all relevant departments
What you can expect from us:
- An excellent employer (TOP employer for medium-sized companies 2018 to 2025 according to Focus-Business)
- An open-ended employment contract
- A salary increase of at least 3% every 12 months
- No less than 30 days’ vacation per year
- 25% night bonus from 10 pm – 7 am
- Reward system with your own company credit card
- A pleasant working atmosphere and predictable working hours
- Compensation for overtime worked
- Participation in a young company with strong expansion
- Extensive training in all processes and standards by our experienced triSTARS
- A company with strong values and guidelines
- Room for development, growth and food for thought
- Provision and cleaning of uniform components
- Various employee discounts on events, services and products as part of a corporate offer
- Worldwide discounts at IHG hotels
- Various benefits and hotel discounts
- An open-minded and great reservations team
* We are looking for triSTARS, not letters. We welcome people of all genders & ages, religions, disabilities, sexual and romantic orientations and backgrounds. To be honest, it’s a shame that we make a distinction here at all.
This is us:
We, the tristar hotel group, manage over 40 hotels and three headquarters in Germany, Austria and Switzerland. Together with you, we are more than 1,200 people and, as an expanding company, we operate hotels of the franchise partners IHG Hotels & Resorts, Hilton Worldwide, Accor Hotels and Marriott International. For three years in a row, we have been recognized as the best employer in the hotel industry.
This is your workplace:
The Hampton by Hilton Berlin City East Side Gallery impresses with a total of 254 rooms. This makes it one of the brand’s largest hotels in Europe