Find your #PlaceToWe with AIDA
Welcome to AIDA – the company where team spirit is truly lived. Join our international AIDA family and work for one of the world’s best-known and most innovative cruise companies. To protect the beauty of the oceans and the earth, we are pioneers in sustainable cruising. Discover your #PlaceToWe with us.
We are looking for you on board our ships from spring 2025.
Front Office Manager (m/f/d)
Your previous course
- Training in the hotel industry, ideally as a hotel manager (m/f/d)
- Proven professional and management experience in the front office area as well as experience in complaint management
- Ideally first ship experience
- Very good knowledge of English & German and confident in using MS Office 365
- Negotiating skills, strong communication skills and an engaging, friendly manner towards the guest
Your destination
- Responsibility for the reception area and management of the team, including the creation of duty rosters and induction of new crew members
- Recording, coordination and documentation of complaints on board to ensure and increase guest satisfaction
- Interface to support the customer relations department ashore
- Responsibility for cabin management, the creation of booking vouchers and the preparation of ship clearances
Contact us
Go on a great journey with us! We look forward to receiving your application documents, which you can submit as an online application on our career portal www.aida.de/careers.
Mrs
Maike Zerndt
Human Resources Management
maike.zerndt@aida.de