#be_a_triSTAR
We are looking for triSTARS - people who are passionate about what they do. With us, YOU count, with all your talents and ideas. Together we can make a difference that really counts.
Become part of our team at the Holiday Inn Ratingen City by appointment and apply as
Front Office Manager (STARS)*
You are happy to take on these tasks:
- Coordinating and ensuring that everything always runs smoothly at the front office
- Professional and cordial reception as well as optimal care of our guests
- Check in and check out our guests, as well as complaint management
- Effective handling of special guest requests and challenges
- Responsibility for cash management and debtor control
- Ensuring the correct handling of the franchisor's bonus systems
- Contact person for the front office team, duty roster planning; vacation plan planning (this in cooperation with the management)
- Carry out all administrative tasks at the front and in the back office safely and independently
- You contribute to an efficient operational process and ensure an active flow of communication between all areas of our hotel
- Completion and control of F/O daily tasks according to applicable checklists
- Collaboration at the front office in the operational business in the early and late shift
- Handling guest correspondence
What you can expect from us:
- An excellent employer (TOP employer for medium-sized companies 2018 to 2025 according to Focus-Business)
- An open-ended employment contract
- A salary increase of at least 3% every 12 months
- No less than 30 days' vacation per year
- 25% night bonus from 10 pm - 7 am
- Reward system with your own company credit card
- A pleasant working atmosphere
- Plannable working hours
- Compensation for overtime worked
- Participation in a young company with strong expansion
- Support from an experienced General Manager
- A company with strong values and guidelines
- Room for development, growth and food for thought
- Provision and cleaning of uniforms
- Various employee discounts on events, services and products as part of a corporate offer
- Worldwide discounts at IHG hotels
* We are looking for triSTARS, not letters. We welcome people of all genders & ages, religions, disabilities, sexual and romantic orientations and backgrounds. Honestly, it's a shame that we differentiate here at all.
This is us:
We, the tristar hotel group, manage over 40 hotels and three headquarters in Germany, Austria and Switzerland. Together with you, we are more than 1,200 people and, as an expanding company, we operate hotels of the franchise partners IHG Hotels & Resorts, Hilton Worldwide, Accor Hotels and Marriott International. For three years in a row, we have been recognized as the best employer in the hotel industry.
This is your workplace:
The Holiday Inn Ratingen-City opens at the end of 2025 after extensive renovation. With 134 comfortable rooms, a restaurant, a bar, four modern conference rooms and 70 parking spaces, it offers the perfect facilities for business and leisure travelers.