#be_a_triSTAR
We are looking for triSTARS - people who are passionate about what they do. With us, YOU count, with all your talents and ideas. Together we can make a difference that really counts.
Become part of our team at the ibis / ibis budget Hotel Berlin Airport
and apply as
Front Office Supervisor (STARS)*.
You are happy to take on these tasks:
- Coordinating and ensuring smooth operations at the front office
- Professional and cordial reception as well as optimal care of our guests
- Effective handling of special guest requests and challenges
- Complaints and claims management
- Checking the daily booking status and initiating any necessary measures
- Completion and control of F/O daily tasks according to the applicable shift checklist
- Collaboration at the front office in operational business in early and late shift
- Recognizing training needs and carrying out on-the-job instruction and training
- You can be deployed as a manager on duty
- Ensuring and complying with all necessary standards of our franchise partner
What you can expect from us:
- An excellent employer (TOP employer for medium-sized companies 2018 to 2025 according to Focus Business)
- An open-ended employment contract
- A salary increase of at least 3% every 12 months
- No less than 30 days' vacation per year
- 25% night bonus from 10 pm - 7 am
- Reward system with your own company credit card
- A pleasant working atmosphere
- Plannable working hours
- Compensation for overtime worked
- Participation in a young company with strong expansion
- Extensive training in all processes and standards by our experienced triSTARS
- Development opportunities to become a Front Office Manager
- A company with strong values and guidelines
- Room for development, growth and food for thought
- Provision and cleaning of uniforms
- Various employee discounts on events, services and products as part of a corporate offer
- Worldwide discounts at Accor hotels
* We are looking for triSTARS, not letters. We welcome people of all genders & ages, religions, disabilities, sexual and romantic orientations and backgrounds. Honestly, it's a shame that we make a distinction here at all.
This is us:
We, the tristar hotel group, manage over 40 hotels and three headquarters in Germany, Austria and Switzerland. Together with you, we are more than 1,200 people and, as an expanding company, we operate hotels of the franchise partners IHG Hotels & Resorts, Hilton Worldwide, Accor Hotels and Marriott International. For three years in a row, we have been recognized as the best employer in the hotel industry.
This is your workplace:
At the beginning of 2025, the tristar hotel group will open two brands of the Accor Group as a franchisee: ibis Berlin Airport and ibis budget Berlin Airport. Only 10 minutes away from Berlin-Brandenburg BER Airport, the two brands, which share a building there, offer exactly what our guests expect according to their wishes, needs and budget and form a perfect symbiosis.