sea chefs is one of the world’s leading partners of shipping companies and tour operators in the cruise industry and operates as a full-service hospitality management provider.
Our comprehensive range of services includes hotel, catering, spa and crew management on board ocean and river cruise ships in the premium, luxury and expedition segments.
To ensure that everything runs smoothly, over 220 dedicated employees at our land-based locations in Switzerland, Germany, Malta, France and Cyprus passionately support the 16,000 or so crew members on board in areas such as procurement, administration, operations, recruiting, crewing and corporate management.
Discover the world with us and experience your #WorldClassMoments!
Your job
Versatility is your great talent – and you want the same from your job?
As a Team Assistant Hotel Operations (f⁠/⁠m⁠/⁠d) at sea chefs, you can expect more than just a varied range of tasks – you can also immerse yourself (again) in the fascinating world of seafaring!
In this role, you will support our Hotel Operations Team for the Hapag-Lloyd Cruises fleet in a variety of operational, organizational and coordinative tasks – both in the direct interface to our ships and in the back office.
This position is temporary as part of a parental leave replacement.
Your tasks at a glance:
- Support the Hotel Operations team for the Hapag-Lloyd Cruises (HLC) ships in monitoring and coordinating workflows on board.
- Participation in projects of the department
- assuming general assistance tasks and proactive process optimization
- Evaluating and analyzing crew, passenger and ship’s questionnaires to identify improvement measures
- Organizing, preparing, recording and following up on meetings
- monitoring and coordination of post-production in the area of printed materials and amenities
- Travel management for corporates and external consultants, including ordering visas and coordinating cabin and flight requests
- Organization and coordination of on-board training
- Support in the creation of procedural instructions
- Updating and quality assurance of procedural instructions and hotel management manuals in ship- and landside systems as well as introduction and support of new digital applications
- Preparation of expense reports for the Hotel Operations Team
- The job holder is bound by instructions to the Hotel Operations Team HLC
Your course & your talents
Ideally you have:
- Completed commercial or gastronomic training
- Relevant professional experience, ideally in the hotel industry and/or on board cruise ships
- Confident handling of budgets and understanding of economic targets; strong cost and quality awareness
- Strong teamwork and communication skills
- High service orientation
- Organizational talent, flexibility and independent working style
- Ability to work under pressure, reliability and integrity
- Confident handling of MS Office; ideally additional experience with POS and merchandise management systems
- Very good German and good written and spoken English skills
- Good general education and good interpersonal skills
Why sea chefs?
This is what awaits you in our team on land:
- International working environment
- Further education & training
- Central city location
- Attractive social benefits
- BAV with employer subsidy
- public transportation allowance
- Team & company events
- Flex days possible
- Company bicycle
- Pluxee prepaid card
Do you have any questions about this job or our application process?
Our recruiting team will be happy to help you:
Mareike Schiwek
msch@seachefs.com
We look forward to receiving your application – regardless of your age, gender, nationality, ethnic origin, religion, ideology and/or sexual orientation. Please apply online only.