#be_a_triSTAR
In our team, YOU count – your individuality, your creativity and your passion. We don’t just offer you a job, but a place where you can grow and develop. Our journey starts here, and we look forward to taking it with you.
Join our team at Hotel Indigo Dresden – Wettiner Platz and apply as Guest Service Manager (STARS)*
to deputize for the General Manager
You will be happy to take on these tasks:
- First point of contact for the front office team
- Representation of the General Manager in his absence
- Revenue management
- You see yourself as a host, welcome our guests warmly and deal with them openly and charmingly
- Check in and check out our guests
- You accept and process reservation, group and meeting requests
- Responsibility for cash management and debtor control
- Preparation of the month-end closing
- Supporting the General Manager in the creation of duty rosters
- Perform all administrative tasks at the front office and in the back office safely and independently
- You contribute to an effective and efficient operational process
- You ensure an active flow of communication between all areas of our company
What you can expect from us:
- An excellent employer (TOP employer for medium-sized companies 2018 to 2024 according to Focus-Business)
- An open-ended employment contract
- No less than 30 days of vacation per year
- 25% night bonus from 10 pm – 7 am
- Reward system with your own company credit card
- A pleasant working atmosphere
- Plannable working hours
- Compensation for overtime worked
- You help build your hotel yourself and shape the working environment
- Participation in a young company with strong expansion
- Support from an experienced General Manager
- Development opportunities to become a hotel manager
- A company with strong values and guidelines
- Room for development, growth and food for thought
- Provision and cleaning of uniforms
- Various employee discounts on events, services and products as part of a corporate offer
- Worldwide discounts at IHG hotels
* We are looking for triSTARS, not letters. We welcome people of all genders & ages, religions, disabilities, sexual and romantic orientations and backgrounds. Honestly, it’s a shame that we make a distinction here at all.
This is us:
We, the tristar hotel group, manage over 40 hotels and three headquarters in Germany, Austria and Switzerland. Together with you, we are more than 1,200 people and, as an expanding company, we operate hotels of the franchise partners IHG Hotels & Resorts, Hilton Worldwide, Accor Hotels and Marriott International. For three years in a row, we have been recognized as the best employer in the hotel industry.
This is your workplace:
The newly opened Hotel Indigo Dresden – Wettiner Platz is located in the middle of the up-and-coming art and cultural center Kraftwerk Mitte. The 132 modern and cozy guest rooms impress with their industrial flair and baroque splendor. In addition to a state-of-the-art fitness area, we offer a regional and sumptuous breakfast buffet as well as a charming, cosmopolitan bar “VOLT”.