Your secret weapons...
- Completed commercial training or a comparable qualification
You have taken the first step in your career and are ready to grow further! - Experience in payment processing and electronic payment
You have already gained valuable knowledge in this area and are motivated to expand your knowledge further. - Knowledge of payment methods, systems and billing processes
You understand the world of payment processes and have a good feel for new trends and technologies, such as credit card payments and e-commerce payment platforms. - Confident handling of MS Office, especially Excel
You are proficient in the common Office programs, especially Excel, and use them confidently and efficiently. - Analytical thinking and solution-oriented approach
You see challenges as an opportunity to develop creative solutions and bring a structured approach to your work. - Ability to work in a team and strong communication skills
You are a real team player, bursting with ideas and know how to communicate your thoughts clearly and motivationally. - Abilityto work independently
You tackle things independently, take responsibility and maintain an overview even in stressful situations.
Your mission...
- Responsibility for the handling and support of processes in the area of electronic payment
You are the heartbeat that ensures smooth operations - you control and monitor the entire payment processes and thus ensure the satisfaction of our customers. - Helping to design and optimize payment processes, systems and checkout systems
You are a driving force in the further development of our systems - your input ensures that payments are processed faster, more efficiently and in a more customer-friendly way. - Monitoring and supporting our POS systems
You keep an eye on our POS systems and ensure that they always run optimally - your attention to detail ensures that no errors occur. - Monitoring and processing of payment transactions, including clarification of payment issues
You are the contact person for all payment issues, always have a clear head and take care of everything that needs a quick solution - no payment remains unresolved! - Creating reports and analyses on payment flows and processes
You delve deep into the world of data and use your analyses to create valuable insights that help us become even better - your eye for the numbers is the key to optimization. - Dedicated collaboration with internal departments as well as external service providers and customers
You connect the right people, ensure clear communication and build strong relationships - you are the catalyst for collaboration and innovation! - Efficient handling of complaints and queries in the area of payment processing
You approach every problem with a positive attitude and always find a solution - your commitment to handling complaints ensures that every customer is satisfied.
Our hero boosters for you...
- Department size of approx. 20 employees in an open-plan office:
You work in a dynamic team where cooperation and exchange at eye level are very important - for more creativity and inspiration! - DU culture:
We have an uncomplicated way of working - we all address each other as "Du", regardless of position or hierarchy. This creates a relaxed and collegial atmosphere in which everyone can develop freely. - Flexible working model: 5 days in the office in Mannheim during the probationary period, then the 4+1 working model
During the probationary period, you will be in the office 5 days a week to familiarize yourself well. After that, you have the freedom to organize your working model flexibly: 4 days in the office and 1 day working from home per week. - Recreational leave: 30 days paid leave per year
We know how important it is to relax - enjoy your well-deserved vacation and recharge your batteries! - Secure job: Permanent employment contract with a reputable employer with around 1,700 employees
With us, you are on the safe side - a permanent contract with a renowned company ensures stability. - Comprehensive onboarding: structured induction by dedicated colleagues and contacts
You will receive the best possible preparation and support so that you feel comfortable from the outset and can quickly hit the ground running. - Flat hierarchies and an open corporate culture: working in a motivated team with short decision-making paths
With us, you not only have fast decision-making paths, but also an open, appreciative corporate culture in which your ideas are heard and valued. There is a respectful, honest exchange - we work together to celebrate success together. - Varied tasks: Challenging tasks and individual design options
You take on responsible tasks that are not only challenging, but also offer you room for creative solutions. - Modern equipment: a company laptop is provided
You will receive a fully equipped laptop so that you can always work optimally. - Ergonomic workstations: Height-adjustable desks
Your well-being is important to us - with ergonomic workstations, we ensure that you can work comfortably and healthily.
Start your mission now..
Send us your CV to karriere@die-frischemacher.de. If you have any questions, you can contact me, Steven Seelmann, at any time - I can be reached at 0151-28451185. We look forward to hearing from you and maybe getting started together soon!