The Klinik am Park of the German Pension Insurance Hesse in the area of patient scheduling has an immediate vacancy in the
Patient care and scheduling (m/f/d)
full-time (39 hours per week).
Your tasks
- Collaboration in the electronic bed scheduling of the Klinik am Park, Bad Schwalbach site
- Processing patient inquiries (by telephone, in writing, by e-mail)
- Correspondence with patients, health insurance companies and cost bearers
- Arranging appointments and correspondence with the hospital social services regarding follow-up treatment
- Welcoming and saying goodbye to patients in individual and group discussions
- Complaint management and patient counseling and networking activities to ensure patient satisfaction
- Supporting the clinic management with operational, conceptual and strategic issues
Your profile
- Commercial training, preferably initial experience in the healthcare sector, basic knowledge of pension insurance social administration
- Experience with an electronic appointment management system desirable
- Enjoy dealing with patients
- Independent and structured way of working, flexibility, reliability, organizational skills, ability to work under pressure
- Good comprehension skills and the ability to familiarize yourself quickly and carefully with new areas of responsibility
- Confident handling of common MS Office products
We offer
An interesting position, regular working hours, a crisis-proof job and a salary commensurate with the demanding nature of the work in accordance with TV-TgDRV (comparable to TVöD) and the additional benefits offered by the public sector. The position is open-ended and can also be filled by two part-time employees. Applications from people with disabilities are welcome.
For technical questions in connection with the position, please contact Ms. Grigutis - Dispo on 06124-517-110 or by e-mail at Jaqueline.Grigutis@drv-hessen.de.
Apply now
We look forward to receiving your application, please send it with the usual documents (CV, certificates etc.) to
Klinik am Park
Personnel Department
Parkstrasse 7
65307 Bad Schwalbach
or send an email to: personalabteilung-kap@drv-hessen.de
Special notes:
An employment relationship can only be established if you can provide proof of your measles immunity / measles vaccination.