Spa Manager (m/f/d) in Gosau

Leading People, Creating Quality

Create a place where tranquility, quality, and contemporary luxury come to life— at the Dachsteinkönig – Familux Resort in Gosau, nestled in the breathtaking natural beauty of the Salzkammergut. For our spa area, we are seeking an experienced and visionary individual to serve as Spa Manager—someone who combines operational excellence with strategic foresight and will drive the sustainable development of our spa.

In this role, you’ll assume overall responsibility for spa operations —from ensuring efficient workflows and leading and developing your team to upholding the highest standards of quality and service. With your keen sense of trends, cost-effectiveness, and exceptional guest experience, you will design a spa offering that delivers holistic well-being at the highest level and contributes significantly to the success of our resort.

Your Responsibilities

• Overall responsibility for our spa area, including operational management and strategic development
• Leading, training, and developing a qualified team (approx. 12 employees)
• Ensuring a first-class guest experience—personal, individualized, and warm
• Budget responsibility, including planning, controlling, and profitability analysis
• Responsibility for purchasing, inventory management, and product availability—with an eye for the essentials and the big picture
• High-level quality and hygiene control in collaboration with management
• Developing and implementing sales strategies for treatments and spa products
• Actively collaborating with management to maintain and further develop our standards

What You Bring to the Table

• A completed, comprehensive education in spa management, wellness, cosmetology, massage, or health management—ideally with additional qualifications in operations or management
• Several years of verifiable experience in a leadership position at a high-end spa or wellness facility, preferably in the 4- or 5-star hotel industry
• A deep understanding of the operational management of a spa facility, including personnel management, budget responsibility, inventory management, and quality management
• Leadership skills with the ability to motivate and develop a multidisciplinary team and inspire them to provide excellent guest service
• Strong analytical skills and experience in planning and monitoring revenue and cost metrics
• Proficiency in using modern spa and reservation systems as well as digital product management
• A high degree of customer focus and an intuitive understanding of the needs of discerning guests, combined with a strong commitment to quality
• Strong communication skills in German and English (at least B1/B2); additional foreign languages are a plus
• A passion for innovation and continuous improvement in the spa sector, combined with a service-oriented and solution-oriented approach to work

When you work at Familux Resorts, you’re not just a number in the system. You’re not just an employee. You’re a member of the family!

Work with real benefits—because appreciation isn’t just a word to us.
You can find our Familux Benefits here: Familux Benefits

We are convinced that diversity and different perspectives strengthen our team. Every application is reviewed with the same care and fairness.