Deputy Head of Service and Banqueting
SSB stands for local transport that moves the whole of Stuttgart and the region. Our more than 3,700 employees bring more than 600,000 passengers to their destinations quickly, conveniently, comfortably and sustainably every day. That is our claim, but of course we still have a lot of plans - which is why we are looking for you to join our team at the Waldaupark event center in the catering department.
Get on board - these are your tasks:
- In your role, you will ensure smooth service and excellent guest care - if necessary, you will represent the management in strategic and operational tasks.
- Specifically, you will be responsible for managing and developing employees, including regular feedback to the team leader and targeted training measures in service.
- You assign service staff with foresight and expertise to ensure optimal operational processes and employee satisfaction.
- Your agenda also includes efficient goods management and the safe handling and maintenance of the cash register system - including the monitoring of relevant processes.
- As the first point of contact, you are there to help and advise both your guests and your employees - you handle any complaints with aplomb.
- You are committed to day-to-day business in an exemplary manner and manage your own station - you can also be relied on to look after our events at all times.
- We also entrust you with the implementation and monitoring of quality and hygiene standards in accordance with internal and legal requirements.
- Last but not least, you will be involved in the development of F&B concepts and promotions - always keeping an eye on values such as innovation and guest loyalty.
Take a seat - with this profile you will convince us:
- You have completed training as a restaurant specialist, hotel specialist or similar.
- You also have solid, relevant professional experience in a managerial position.
- A well-groomed appearance is standard for you - your strong motivational skills and pronounced service mentality round off your profile.
Come on - these benefits await you:
- Always reliable: annual special payments in July and November
- Look to the future with peace of mind: company pension scheme
- The way that suits you: flexible working hours with an annual working time account
- The next goal in sight: Further education and training opportunities
- Relaxed on the road: free Germany ticket
- Just like at home: SSB apartment subject to availability
If all personal and legal requirements are met, you will be placed in pay group 9 BzTV-N BW.
You can find more information about our attractive benefits at https://www.ssb-ag.de/karriere/.
What else is important to us:
Special notes: SSB AG was certified as a family-friendly employer for the first time in 2013 as part of the "Work and Family" audit. For us, the professional equality of employees of women, men and people of non-binary gender identity is a concern that we also live out in our personnel selection. Severely disabled people are given special consideration when applying in accordance with SGB IX if they are equally suitable. We welcome applications from people regardless of their cultural and social background, age, religion, ideology or sexual identity. SSB AG supports the goals of the National Integration Plan and welcomes applications from people with a migration background.
In principle, the position can also be filled on a part-time basis, taking into account operational requirements.
We look forward to receiving your Online application stating your salary expectations.
Stuttgarter Straßenbahnen AG
Schockenriedstraße 50
70565 Stuttgart
Location: Stuttgart
Contract type: Full-time (part-time is possible)
Contact person: Jasmin Schurer
0711 7885 6090
jasmin.schurer@ssb-ag.de